Celebrating You: Our Customers
From cultivating customer relationships to developing unique end-to-end partnership solutions, we celebrate the quality for life we help our customers create for end users.
FOUNDATIONAL PRINCIPLE:
FOUNDATIONAL PRINCIPLE:
1961 | Ribbon cutting for Jasper Electronics Manufacturing Company
2021 | Microscope verification of Printed Circuit Board Assembly (PCBA)
KIMBALL ELECTRONICS IS PROUD TO BE A PART OF OUR CUSTOMERS’ SUCCESS AND CONTINUES TO PARTNER WITH MEDICAL CUSTOMERS TO CREATE INNOVATIVE AND CONNECTED SOLUTIONS ACROSS THE ENTIRE PATIENT CARE JOURNEY.
CUSTOMER STORY
In 2005, a partnership began with a small medical device manufacturer, and after a larger company purchased them in 2007, the relationship continued to grow. Over the years, Kimball Electronics has manufactured printed circuit assemblies (PCAs), upper level assemblies, and system level devices for many business groups within the customer’s organization. Products for this customer are now produced in five of Kimball Electronics’ worldwide facilities and are shipped to multiple customer locations around the world. Today, Kimball Electronics is a preferred global Electronics Manufacturing Services (EMS) provider for this medical customer and has received two Supplier Excellence awards from them.
Richard Crane, Chief Procurement Officer, Philips Healthcare | 16 Year Customer Relationship with Kimball Electronics
HOW OUR ENTREPRENEURIAL SPIRIT LIVES ON
Our entrepreneurial spirit lives on in the way we treat our customers’ business as if it is our business. Our package of value includes our set of robust processes and procedures that helps ensure we deliver the highest levels of quality, reliability, and service throughout the entire life cycle of our customers’ products. We deliver award-winning service through our highly integrated global footprint, stringent quality systems, customer relationship management model, and supply chain support.
Medical Electronics Assemblies
Shipped Annually
Single-use and Surgical Assemblies
Shipped Annually
FOUNDATIONAL PRINCIPLE:
1968 | Production Line of Air Conditioning Control Unit
2021 | Advanced Automated Production
HOW WE DELIVER EXCELLENCE
Kimball Electronics has participated in the Circuits Assembly Service Excellence Awards for eight consecutive years, winning awards for excellence in multiple categories of Quality, Dependability/Timely Delivery, Responsiveness, Value for Price, and Technology in 2015, 2016, 2017, and 2019. Kimball Electronics has won the award for Highest Overall Customer Rating in 2014, 2018, 2020 and in 2021. The award results, based solely on direct customer input, are an indication of outstanding achievement in service excellence.
Our Industry 4.0 strategy is to leverage a digital framework focused on meeting customer requirements and enhancing competitiveness by accelerating continuous improvement, sharing best practices, process automation and optimization.
Kathy Thomson, Vice President, Global Business Development and Design Services for Kimball Electronics | 3 Years with Kimball Electronics
PERCENT OF FY21 NET SALES BY LENGTH
OF CUSTOMER RELATIONSHIP
LONG-TERM RELATIONSHIPS
Our mission is to attract, develop, and maintain long-term successful relationships with all the stakeholders of our business—our customers, employees, suppliers, communities, and share owners—and to keep our promise to help achieve success with those relationships wherever we go in the world. We pride ourselves on the long-term partnerships we have forged through many years of collaboration.
Vice President, Global Supply Chain And Manufacturing, US Pharmaceutical Company | 10 Year Customer Relationship with Kimball Electronics
DELIVERING MISSION-CRITICAL EMS SOLUTIONS
We are committed to bringing life-saving and life-improving products to market for our customers. Since we first began contract manufacturing, we have offered electronics design, electronics assembly manufacturing, and focused support to meet stringent industry and critical requirements. We have the experience and ability to provide the highest quality and highest reliability in Electronics Manufacturing Services and solutions for our customers.
Larry Wilson III, R&D Commercial Manager, Global Value Enhancement Manager Electronics, Nexteer | 12 Year Customer Relationship with Kimball Electronics
World Headquarters
Kimball Electronics, Inc.
1205 Kimball Blvd.
Jasper, IN 47546
